Privacy Policy

Effective Date: April 1, 2026
Website: fisherfamilylawandmediation.com
Firm: Fisher Family Law & Mediation

Fisher Family Law & Mediation is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights with respect to that information.

1. Who We Are

Fisher Family Law & Mediation is a family law and mediation practice located in Brevard County, Florida, operated by Christy M. Fisher, Esq., a licensed Florida attorney and Florida Supreme Court Certified Family Mediator. Our website is located at fisherfamilylawandmediation.com.

For purposes of this Privacy Policy, Fisher Family Law & Mediation is the data controller for personal information collected through this Website.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our Website or contact us, we may collect the following categories of information:

• Contact information: name, email address, telephone number (including mobile number), and mailing address.
• Inquiry details: your description of your legal situation, preferred consultation date/time, and any other information you voluntarily include in a contact or intake form.
• Communication history: the content of any email, text message, or other communication you send to us.
• Appointment and scheduling information: if you use our online booking system to schedule a consultation.

Please note: Do not submit any confidential, privileged, or sensitive legal information through our Website contact forms until an attorney-client relationship has been established through a signed retainer agreement. Information submitted before that point is not protected by attorney-client privilege.

2.2 Information Collected Automatically

When you visit our Website, we and our service providers automatically collect certain technical and usage information, including:

• IP address and general geographic location (city/region level).
• Browser type and version, operating system, and device type.
• Pages visited, time spent on pages, links clicked, and referring URLs.
• Session duration and Website interaction data.
• Cookie identifiers and similar tracking technologies (see our Cookies Policy for full details).

2.3 Information from Third-Party Sources

We may receive information about you from third parties, including referral partners, social media platforms (if you interact with our social media pages), and review platforms such as Google.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiry, contact request, or consultation request.
• To schedule and confirm consultations and appointments.
• To send automated follow-up communications via our CRM system (GoHighLevel) when you inquire through the Website, including automated text messages and emails as described in our Terms and Conditions.
• To assess whether we can assist you with your legal matter and to perform conflicts-of-interest checks.
• To maintain and improve our Website and marketing efforts.
• To send you informational content, legal updates, or firm news if you have opted in to such communications.
• To comply with applicable legal and regulatory obligations, including Florida Bar advertising rules.
• To request a review or testimonial from a satisfied client (for former clients only, after matter conclusion).

4. Legal Basis for Processing

We process your personal information on the following legal bases:

• Consent: Where you have provided explicit consent, such as opting in to text message communications.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as responding to inquiries and operating our Website, provided those interests are not overridden by your rights.
• Legal Obligation: Where processing is required to comply with applicable law, including Florida Bar Rules, court orders, and other legal requirements.
• Contract Performance: Where processing is necessary to fulfill a retainer agreement or other contractual obligation.

5. Text Message (SMS) Communications

By providing your mobile telephone number on any form on this Website, you consent to receive automated text messages from Fisher Family Law & Mediation, including initial inquiry responses, appointment reminders, follow-up messages, and review requests.

This consent is governed by the Telephone Consumer Protection Act (TCPA) and applicable Florida law. Your consent is not a condition of retaining legal services.

Message frequency varies. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message. You may reply HELP for assistance. For questions about text message communications, contact us at the information below.

6. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your information only in the following limited circumstances:

6.1 Service Providers

We use third-party service providers to operate our Website and provide our services. These providers have access to your personal information only as necessary to perform their services on our behalf and are contractually bound to maintain its confidentiality. Our current key service providers include:

• GoHighLevel (GHL): Our CRM and marketing automation platform used to manage contact records, send automated responses and follow-up communications, manage appointment scheduling, and track leads through our client intake process. GoHighLevel may process your name, email, phone number, and communication history.
• Zapier: An integration platform used to connect GoHighLevel with our case management system. Zapier may transmit contact information and intake data between platforms.
• Clio: Our legal case management and practice management software. Upon execution of a retainer agreement, client intake information is transferred to Clio. Clio maintains its own privacy and security standards.
• Google Analytics and Google Tag Manager: We use these tools to analyze Website traffic and user behavior. Google Analytics collects anonymized data about your Website visits. For more information, see Google’s Privacy Policy and our Cookies Policy.
• Meta (Facebook/Instagram): We maintain business pages on Facebook and Instagram. If you interact with our social media pages or advertisements, Meta’s privacy policy governs the processing of your information on those platforms.
• Booking and scheduling tools: We may use an online appointment scheduling tool that collects your name, email, phone number, and preferred appointment time.

6.2 Legal and Regulatory Disclosure

We may disclose your information to the extent required by law, court order, or governmental authority; to enforce our Terms and Conditions; to protect the rights, property, or safety of the Firm, our clients, or the public; or as otherwise permitted by applicable law and the Rules Regulating the Florida Bar.

6.3 Professional Obligations

As a law firm, we are subject to the Rules Regulating the Florida Bar, including rules governing client confidentiality. Information shared with us in connection with an established attorney-client relationship is subject to the protections afforded by attorney-client privilege and applicable rules of professional conduct.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Pre-engagement inquiries (no retainer signed): We retain inquiry data for up to two (2) years for business and conflicts-checking purposes.
• Client files: Retained for a minimum of seven (7) years following matter closure, consistent with Florida Bar record retention guidance and applicable law.
• Marketing and communications data: Retained for the duration of any active marketing relationship plus up to three (3) years.
• Website analytics data: Retained per Google Analytics default settings (up to 14 months for user-level data).

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include password-protected systems, encrypted data transmission, access controls, and vendor due diligence.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to exercise caution when transmitting sensitive information online.

If you have reason to believe that your interaction with us has been compromised, please contact us immediately at the contact information below.

9. Your Rights and Choices

Depending on your jurisdiction and applicable law, you may have the following rights with respect to your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to our legal and professional obligations.
• Opt-Out of Text Messages: Reply STOP to any text message from us.
• Opt-Out of Email Marketing: Click the unsubscribe link in any marketing email.
• Do Not Track: Our Website does not currently respond to browser Do Not Track signals.

To exercise any of these rights, please contact us at the information below. We will respond within 30 days. Please note that certain requests may be subject to limitations based on our legal, regulatory, and professional obligations as a law firm.

10. Children’s Privacy

Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

11. Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our Website with a revised Effective Date. Your continued use of the Website after any such change constitutes your acceptance of the updated Privacy Policy.

13. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Firm: Fisher Family Law & Mediation
• Email: christy@fisherfamilylawandmediation.com
• Phone: 321-252-2734
• Website: fisherfamilylawandmediation.com